Southwest Airlines has announced plans to open its first airport lounges in four cities by late 2027, marking a significant expansion of its amenities for travelers. The airline confirmed that lounges will debut at Austin-Bergstrom International Airport, Baltimore-Washington International Thurgood Marshall Airport, Daniel K. Inouye International Airport in Honolulu, and Nashville International Airport.
Construction has already begun at all four locations, with each lounge expected to feature locally inspired dining options, full bar service, and barista coffee. Southwest described the lounges as an extension of its partnership with Chase Sapphire Reserve, which will also issue a new premium Southwest Rapid Rewards credit card to grant access. The card is set to launch next year, though Southwest has not yet disclosed its cost.
The airline stated it plans to open seven additional lounges in high-demand markets over the following years, signaling a broader push into premium travel experiences. Southwest CEO Bob Jordan has previously emphasized the strategic value of lounges, telling CNBC in December that they would be a "huge, next benefit for our customers."
The initiative aligns with a trend among major airlines, including Delta, JetBlue, and credit card companies like American Express and Capital One, which have expanded lounge networks to attract and retain higher-spending travelers. Southwest, which carries more domestic passengers than any other U.S. airline, has recently adjusted its business model to compete in this space.
Lounge Details by Location
- Nashville International Airport: The lounge will occupy 30,200 square feet in the central lobby, located post-security near Acme Feed & Seed. Renderings have not yet been released.
- Austin-Bergstrom International Airport: Specifics on size and location have not been provided.
- Baltimore-Washington International Thurgood Marshall Airport: Details remain undisclosed.
- Daniel K. Inouye International Airport (Honolulu): No additional specifications have been shared.
Southwest framed the lounges as a way to "offer Customers a place to relax and experience the Southwest brand in a new way," according to Tony Roach, Southwest executive vice president. The airline also highlighted the 30-year partnership with Chase as a foundation for this expansion.
While the exact launch timeline for the premium credit card remains unspecified, Southwest confirmed it will be required for lounge access. The broader lounge network is positioned as part of a long-term strategy to enhance customer loyalty through the Rapid Rewards program and differentiate its service offerings.