AT&T confirmed widespread internet outages in the Houston area on Monday afternoon, with service restoration estimates ranging from 10 to 29 hours. The company also noted concurrent issues with Google services, including YouTube and Gmail, though no official cause has been identified.
AT&T reports growing outages in Texas
User-reported outage data from Downdetector showed AT&T’s service disruptions in Houston were 17 times higher than normal by noon on Monday, with the number of reports increasing steadily since 10:30 a.m. AT&T’s own outage map corroborated these issues, indicating widespread disruptions across Houston, San Antonio, Austin, and Dallas. The company’s support account on X (formerly Twitter) acknowledged the problem, stating it was aware of connectivity issues with Google services and would provide updates.
Google services see spike in reports
Separate from AT&T’s outages, Google products—including YouTube and Gmail—also experienced a surge in reported problems on Monday. Similar reports were noted on Sunday, though no official explanation has been provided for these disruptions.
Service restoration timelines vary
AT&T estimated that restoring full service could take 10 to 14 hours in most areas, with Huntsville facing a potential 29-hour delay. The company’s specialized tech team was actively working to resolve the issues, though the timeline for resolution remained uncertain due to the severity of the problem.
How to check for outages
Customers can monitor localized service disruptions using AT&T’s online outage map, which provides real-time updates on affected areas. The company’s support team on X has been responding to individual reports, advising users to check coverage in their area while investigating solutions.
This is a developing story, and further updates will be provided as more information becomes available.